Privacy Policy

1. Introduction

MotorWorks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our garage management software and website.

MotorWorks is developed by Everblue Digital, registered in Ireland. We are the data controller for the personal information collected through our services.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number, business name, and billing information when you register for an account.
• Customer Data: Information about your garage's customers that you enter into MotorWorks, including names, contact details, vehicle information, and service history.
• Usage Data: Information about how you use our services, including features accessed, actions taken, and time spent in the application.
• Communications: Information you provide when you contact us for support or feedback.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Storage and Security

Your data is stored securely on servers located within the European Union. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We use industry-standard encryption for data in transit (TLS 1.3) and at rest (AES-256). Access to personal data is restricted to authorised personnel on a need-to-know basis.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as hosting, email delivery, and analytics.
• Integrations: Third-party services you choose to connect, such as accounting software (with your explicit consent).
• Legal Requirements: When required by law or to protect our rights and safety.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@motorworks.ie.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

8. Cookies

We use essential cookies to ensure our service functions correctly. We do not use advertising or tracking cookies. For more information, see our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: