The paper job card problem
Paper job cards work — until a customer calls and you’re hunting through piles trying to find their car. The card’s in someone’s pocket, or under a parts catalogue, or filed in the wrong place.
Meanwhile the customer’s waiting on the phone while you ask around the workshop.
Every job, instantly searchable
Type a reg number, customer name, or phone number — MotorWorks finds the job immediately. Know exactly what stage it’s at, who’s working on it, and what’s been done.
Job statuses that make sense
- Booked — Customer has a slot, car not yet arrived
- In Workshop — Work is in progress
- Ready for Collection — Work complete, customer notified
- Invoiced — Invoice sent, awaiting payment
- Completed — Paid and collected
- Cancelled — Job cancelled (from any status except completed)
Update the status and everyone sees it — reception, workshop, even the customer through the portal.
Works on any device
Access job cards from the workshop floor on a tablet, from reception on desktop, or from home on your phone. The same information, everywhere you need it.
Build a record that lasts
Technician notes
Technicians add notes as they work. What they found, what they did, what they’d recommend for next time. It’s all there for the next visit, not lost in someone’s head.
Complete vehicle history
Pull up any vehicle and see every job you’ve ever done on it. Makes for better conversations with customers and catches patterns you’d otherwise miss.
