Stop waiting for customers to remember
Most customers don’t have “book car service” in their calendar. They remember when something goes wrong — or when another garage reminds them first.
MotorWorks automatically tracks how long it’s been since each vehicle was serviced. When they hit 9 months, 12 months, 15 months — you’ll know, and you can reach out before they drift to a competitor.
Three clicks to fill your diary
- Open service reminders
- Select customers due for service
- Send
That’s it. Each customer gets a personalised email reminding them their vehicle is due. They can book directly or call you back.
Categorised by urgency
Not all overdue customers are equal:
- 9-12 months — due soon, friendly reminder
- 12-15 months — overdue, time to reach out
- 15+ months — at risk of losing them
Focus your effort where it matters most.
Revenue you’re already owed
These aren’t cold leads. These are people who’ve already trusted you with their car. A simple reminder often turns into a booking — and you didn’t have to spend a penny on advertising.
Works with the customer portal
When customers receive your reminder, they can see their full service history in the portal. They’re reminded of the good work you’ve done, and booking feels natural.
