Knowledge that builds trust
When a customer calls about their car, they expect you to know it. With MotorWorks, you do.
Pull up any vehicle and see:
- Every job you’ve done on it
- Parts fitted with costs
- Labour performed with times
- Notes from previous visits
- NCT and service dates
No “let me look that up” delays. No hunting through paper records. Just answers.
Better conversations, better decisions
”Have we done the timing belt?”
Check the history. If you did it two years ago, you can tell them. If you haven’t, you can recommend it. Either way, you sound like you know what you’re talking about — because you do.
”This keeps happening”
Recurring issues show up in the history. If you’ve replaced the same sensor twice, you’ll see it. Maybe there’s a deeper problem. Maybe the customer needs a different conversation.
Customers see it too
Through the customer portal, vehicle owners can see their own service history. They appreciate the transparency — and they’re reminded of all the good work you’ve done.
Export for vehicle sales
When customers sell their car, a documented service history adds value. You can provide that record easily.
Every detail captured automatically
You’re not maintaining this history manually. It builds itself as you complete jobs. Every job card, every invoice, every part — it’s all there because you recorded it during normal work.
